Last updated: May 31, 2025
At Flamora, we respect your privacy and consider the protection of your personal data our top priority. This policy explains how we collect, use, and protect your data.
Table of Contents
1. Data We Collect
Account Information
- Name, age, gender, email address
- Profile photos and biography
- Interests and hobbies
- Location (city-level, optional)
Usage Data
- Match and message history
- In-app purchases (Gems, Premium)
- Notification interactions
- Device information (model, OS)
Automatically Collected Data
- IP address (for security purposes)
- App crash reports
- Ad impression and click data (AdMob, Unity Ads, StartApp)
2. How We Use Your Data
We use the data we collect for the following purposes:
- Running the matching algorithm and providing personalized recommendations
- Providing messaging, voice/video call services
- Processing and verifying in-app purchases
- Detecting and preventing security breaches
- Improving app performance
- Fulfilling legal obligations
3. Data Sharing
We do not sell your personal data to third parties. Your data may only be shared in the following circumstances:
- Service providers: Firebase (Google), Agora, AdMob — for service delivery purposes
- Legal requirement: When required by court order or public safety
- Business transfer: In case of company merger or acquisition (users will be notified in advance)
4. Data Security
- All data is transmitted with SSL/TLS encryption
- Firebase security rules prevent unauthorized access
- Passwords are never stored in plain text (Firebase Auth)
- Regular security audits are conducted
However, no data transmission over the internet is 100% secure. If you discover a security vulnerability, please let us know.
5. Your Rights
Under GDPR and applicable laws, you have the following rights:
- Access: The right to access data we hold about you
- Rectification: The right to correct inaccurate data
- Erasure: The right to request deletion of your data
- Restriction: The right to request restriction of data processing
- Objection: The right to object to data processing
- Portability: The right to transfer your data to another platform
To submit a request: dihyuksek@gmail.com
6. Children's Privacy
Flamora is intended only for users 18 years of age and older. We do not knowingly collect personal data from individuals under 18. If such a case is detected, the account will be immediately deleted.
7. Third-Party Services
- Google Firebase: Authentication, database, notifications
- Agora: Voice/video calls
- Google AdMob: Ad display
- Unity Ads: Rewarded ads
- StartApp: Ad network
- Google ML Kit: On-device message translation (data never leaves the device)
Each of these services has its own privacy policy that applies to their use of your data.
8. Cookies and Tracking
Our mobile app does not use traditional cookies. However, ad networks may use device identifiers (Android Advertising ID). You can disable ad personalization from your device settings.
9. Policy Changes
We may update this privacy policy from time to time. Significant changes will be communicated to users via in-app notification or email. We recommend reviewing this policy periodically.
10. Contact Us
For privacy-related questions and requests: